Chip Alvarez
Chip Alvarez is an American technology professional and founder of Field Service Software IO, an independent review platform offering hands-on, industry-specific evaluations of field service management (FSM) software.
Early Career and Professional Background
Chip Alvarez brings more than 15 years of practical experience in the field service sector. Before founding FieldServiceSoftware.io, he spent a significant portion of his career:
Working as an enterprise technology consultant at Deloitte, where he leveraged his expertise to drive digital transformation projects.
Serving as a Sales Manager at a mid‑sized HVAC and electrical services company, responsible for managing operations and field service technicians.[1]
This dual background in both technology consulting and hands-on field operations provided him with a unique perspective on the challenges and real-world needs of service-based businesses.
Founding FieldServiceSoftware.io
In 2017, Alvarez launched FieldServiceSoftware.io—originally known under the more candid title “Field Service Software That Doesn’t Suck.” The platform was later rebranded to its current name after legal consultation, but its core mission remained unchanged: delivering honest, implementation-based reviews of FSM software free from vendor bias.
Alvarez’s approach emphasizes purchasing retail licenses rather than accepting vendor-provided demos, then conducting rigorous, 40–60 hour real-world implementation tests. This methodology was designed to expose systems that may look polished in demos but fail when deployed in the field.
Philosophy and Notable Achievements
Alvarez has publicly stated his frustration with expensive software investments that promise much but deliver little in actual performance:
“After spending over 15 years in the trenches and managing dozens of HVAC techs, I’ve seen companies waste millions on software that demos well but fails in the field.”
Under his leadership, FieldServiceSoftware.io garnered attention in the industry—for example, the platform selected FIELDBOSS as the “Best HVAC Business Software for 2025” after a multi-month, in-depth evaluation, recognizing its robust, all-in-one capabilities built on Microsoft Dynamics 365.